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River Professional Group - Your Neighborhood Drugstore Online

Frequently Asked Questions

How long will it take to ship my order? What happens if my shipment never arrives?

Short Answer

We ship within three to four business days.

Long Answer

We process orders from all over the world and can ship your order within three business days. Shipping time from our processing centers to your doorstep will depend on what country you are in, any international border delays, and other factors out of our control.

That being said, the typical order will arrive at your address within 4 - 5 weeks.   While it is rare that a shipment is delayed, if after 5 weeks you do not have your order, contact us immediately so we can rectify the situation. We will determine from the courier where your order is and inform you of how we are dealing with the delay.

We post current shipping times and any special notices about shipping on our Shipping page.

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